Service Technician
Employed Since: 2017-05-23
Date of Birth: January 15th
Hometown: Malone, TX.
Hobbies: Farming and construction
About Levi Chase:
I've been an HVAC technician for over 20 years. I've been with Bock Services for 7 years now and I love working here because the quality of work they provide. They're customer oriented and have the best prices around!
I live on a farm, so in my down time I love to work with rescued horses and dogs. I also like to do my own diy construction.
Weatherford, TX
My aging AC unit went out suddenly. By the time I was told and shown that there was no coming back from the dead for the unit, it was 87 degrees in this house! My son in law recommended Bock Services and I am so thankful that he did! Steve Bock contacted me very promptly and by 9:00 the next morning his guys were here tearing out the old system. Within four and a half hours the new system was installed!! His crew was extremely proficient, professional and courteous to a degree that I hardly ever see anymore and furthermore, their price for the job was the most reasonable and fair of the three estimates I got. I didn’t even have to sweep up after them, they left everything spotless! All in all, I can not recommend Bock’s more highly! They are a top notch reputable company that I would not hesitate to use again should the need arise and I would most definitely recommend them to anyone looking into AC and heating needs!
Grapevine, TX
I have had Bock work on several of my units and I was always happy with the service.
Azle, TX
Bock services has been servicing my a/c for over 15 years. Recently my heat pump system broke down. Bock diagnosed the problem and repaired it the same day. This company is very good at what they do! Highly recommend Bock Services to everyone!
Burleson, TX
My AC went out, so I found them on Groupon. Purchased my Groupon and called to make an appointment. The receptionist said they could come out that afternoon. An hour later I am getting a phone call from them saying they can come out in the next 30 minutes. The technician came out and repaired my AC in less than an hour. My AC has been working perfect since. Thank you so much. I will be using them again
Kennedale, TX
Levi was wonderful in coming on a Saturday to assist us with our a/c. Bock Services was quick to respond and a reasonable price. When the issue got worse and we needed a new unit sooner than expected, Levi and other technicians came out the next day and installed the unit in a couple of hours. They were reasonable on the price and even took off the money we spent from that Saturday and applied it to the unit. I thought there was still an issue a week later. Hector and Garrett came out within 2 hours of me calling and checked everything out. The issue was just humidity and considering it is peak summer in Texas, this makes sense. I appreciate this companies honesty, reasonable prices, and their quickness in getting an issue resolved during this time of year. It is greatly appreciated. I will definitely be sticking with this company for future issues and recommending them to anyone who needs assistance with their HVAV system.
Arlington, TX
I purchased a Groupon for Bock. Happy i did, Levi was courteous and professional. We had a part that needed replacing and it was quickly repaired. I will definitely call them in the future. Thank you Bock and Levi 👍
Fort Worth, TX
Levi, service technician, cleaned clogged drains and installed a pump to reroute overflow drainage to prevent clogging in the future. He explained all the work, gave me an estimate for the cost before completing the work. He was thorough and worked efficiently to insure the job was cost effective. I give this company a very high rating of 5 stars and will call them for any future HVAC Work needed at my residence
Euless, TX
Best and only place to get your HVAC needs taken care of! Outstanding service and pricing!
Burleson, TX
Levi was awesome! Diagnosed the problem almost as soon as he got here. Very quick response time and very professional. Will definitely be calling this company again!
Fort Worth, TX
Levi was very professional and up front with pricing for parts and labor. I would definitely recommend Bock A/C services.
Burleson, TX
Very prompt, & got right 2it!. Fixed n no time!. Excellent experience!!...
Cleburne, TX
I was treated honest and he did his work in a good time frame. Didn’t pressure me into a sell that I didn’t need. Open and honest. I have used them before and would call them again.
Crowley, TX
Employee was on time and able to work efficiently and professionally while answering all my questions and concerns, ensuring me the unit was in good condition for the winter. Good price. Good service.
Burleson, TX
Levi came out, was exactly on time and confirmed my suspicion what was wrong. Very informative, explained differnt options, due to having and 11 year old system that takes r-22 freon. Quoted new pricing for a unit, and a quote to fix the issue. Highly recommend this service. We used them before 2 times, and not one time did the try to sell us anything not needed. Thanks for honesty and professionalism.
Burleson, TX
He was on time and really professional did his work. Didn't try to hide anything from me. Straight up front.
Bock Heating & Air Conditioning Service quickly replaced my entire furnace and outside unit at a very competitive price. And when I had a problem with my unit, Bock was there within 30 minutes to make the necessary repair. Bock will get all my HVAC business in the future.
Fort Worth, TX
They did a great job installing our new air-conditioner. Very professional. Will continue to use their services for any of our future needs. Highly recommend!
Kennedale, TX
This review is for Automotive work done there. Mike the mechanic was knowledgeable and courteous to deal with. He went above and beyond what was needed and the price was most competitive. My experience was excellent and I would highly recommend this company and Mike for your automotive needs. He services anything you need. I will definitely use him for all of my automotive needs. Thanks!!
Fort Worth, TX
Levi did a great job diagnosing our issue. We’d definitely use them again.
Burleson, TX
Levi did a great job and had it fixed in under 30 minutes thank you, brian
Roanoke, Tx
Technician was very helpful and informative. Will definitely call them back for annual service.
Fort Worth, TX
What a wonderful business! I had my first appointment today with Levi. I had called on Friday and they got me in the next business day for a check up. I received a great 20 minute warning from their dispatcher. Levi was awesome. Quick, professional and friendly. He explained everything he was doing very well. I loved that he showed me what to look for so I wouldn't have another issue. I will definitely be using Bock again.
Fort Worth, TX
My mom has cancer and we came home from a radiation treatment and the air conditioner was not working. I called the people that my parents have use for years and they said it would be 5 days before they MIGHT be able to come out. We called Bock services and they were here within a few hours. Levi was so kind and professional! This is my new company to call for Air Conditioner repairs. Thank You so much for the great service and quick response to a bad situation for me and my family!
Crowley, TX
I can't say enough about them. They were on time and very personable with us. We needed a new system and some duct work fixed and they done it all on one day. They kept us informed of what they were doing the entire time. Highly recommend. So glad we chose them!
Burleson, TX
I AM so grateful for this company and there employees. They are amazing. Levi and his crew were very knowledgeable in what they were doing. There was no mess whatsoever. They went above and beyond. I would recommend them to anyone. If I could give them a 10 star rating I would.
Fort Worth, TX
Prompt service! My heater went out on the coldest night of the year! Bock sent a tech out they diagnosed the problem and had a new unit out and installed the next day. No mess was left. I am so happy with the service and I would highly recommend them!!!
Burleson, TX
I called Bock the first thing in the morning to have my ac replaced. Levi came out and gave me an estimate and I had a new system installed by 5:00 in the same day. Their communication is top of the line. They confirm your appointments and attach a picture of who to expect at your door. This company is first class.
Crowley, TX
Levi is fast and friendly. He explained everything to me and even checked my 2nd unit before he left.
Burleson, Tx
They are amazing & excellent repair knowledge!! They have always done us a GREAT JOB!!! We highly recommend Bock Air Conditioning !!!
Fort Worth, TX
Great service, friendly and professional. Central heating system went out and they were able to replace it with a new unit the next day. Eric and Levi were courteous and tolerant of my two small, barking dogs. Thanks to them, Steve and the two very nice ladies in the office!
Fort Worth, TX
Thank you again Bock A/C! Woke up with our A/C running warm on a HOT Texas day. One call was all it took for them to get out here, access and fix the problem and have us sitting cool! Levi was professional and efficient. I will always recommend your services!
Grand Prairie, TX
Excellent service, and almost always same day service. Outstanding office personnel and service technicians. Give them a call before you go with anyone else!
Bedford, TX
2/12/2018 I woke up Sunday morning to a house that was 50 degrees on a day when it was sleeting outside. I called my home warranty people, and they connected me to Bock Air Conditioning and Heating Service. Lisa, with Bock Air called me first thing Monday morning to schedule a time for her guy to come fix the problem. He arrived EXACTLY when she said he would, and took care of the issue quickly. When a slight billing error occurred, Lisa was able to get it fixed quickly without hesitation. I’m very pleased with their service, and plan to use them in the future for my HVAC needs
Mansfield, TX
Great service today on a service call, as always. Have had to HVAC installed with this company over the years. Highly recommend.
Fort Worth, TX
Leo did great Flexible schedule Original a.m. appointment reschedule by me to p.m. Miss call they still came out Wanted quote for new a.c. or repair Told system was good minor fix needed Very friendly service professional and honest Fair price Explained all repairs I rec. To everyone do to my experience I am mechanically inclined enough to do this job but laid up do to injury they did not try to b.s. me either!!!!
Southlake, TX
Called this guy to fix our AC on a Saturday Within 3 hrs he diagnosed and repaired a burned out motor and inspected my other unit on the other side of the house at no additional cost. Awesome!
Fort Worth, TX
Thank you! If I had known about the financing options , I might have got a unit last year. They took their time and made sure everything was perfect. So glad I'm not spending another summer worrying about my AC going out! Thank you guys!
Burleson, TX
Lisa at Bock was extremely helpful. She tried to help out with my home warranty company. The home warranty company was worthless (CHOICE HOME WARRANTY). We purchased a 4 ton Lennox unit from them and couldn't be happier with the install crew and office crew.
Azle, TX
Friendly, really outgoing people. They are knowledgeable, and informative, they were prompt In reaching out to me and kept me informed on when and what they were doing. I'd definitely recommend. I had a great experience.
Burleson, TX
October 10, 2024
Mrs. F. was having some sheetrock repair done when her contactor noticed that her air handler in her attic wasn't level. We came out and noticed that her unit hanging in her attic was pulling too hard on the studs of the roof. We rehung it and now her system and her roof, are strong!
Burleson, TX
October 7, 2024
Mrs. N. called us for an after hour service call because her AC stopped coming on. Once our tech diagnosed the system, he determined that the float switch is why the system wasn't coming on. It needed adjusting and we retested the system, now it's working to spec.
Fort Worth, TX
October 4, 2024
When we were performing a filter maintenance, we noticed that the indoor coil was completely packed, causing airflow restriction to the unit. We performed a pull and clean of the coil and now the system is running to spec.
Kennedale, TX
October 2, 2024
Mr. H. called when his AC system stopped cooling. We found a leak in his evaporator coil which caused the refrigerant to escape. We recommended replacing the coil but due to the age and restrictive size, we recommended a new furnace with it as well. Now, Mr. H. has all new inside equipment and has a 10 year warranty. Thank you, again for trusting us with your HVAC needs!
Burleson, TX
October 1, 2024
Mr. D. called when he noticed water in his ducts under his manufactured home. The technician diagnosed it and determined his drain line backed up and caused the water issue. We cleared the drain line and got the water out of the ducts. Thank you so much for allowing us to service your HVAC needs!
Mansfield, TX
September 27, 2024
Mr. C. called when he needed an estimate for a new system. After giving him all of his options, he decided on a new 4 ton gas Lennox system. We sincerely appreciate your business and the 5 star review you left us on Google!
Burleson, TX
September 25, 2024
Mr. F. was having some foundation repairs performed at his home when it ended up tilting his condenser unit. We gave him all of his options, and he decided with a new concrete poured slab. We poured the slab that evening and returned to set the condenser once the slab had cured. Now Mr. F. has a leveled air conditioner.
Aledo, TX
September 25, 2024
The manager of Graham Roofing called us because they were having some new landscaping installed and we needed to raise up the condenser and re-level the ground underneath. We returned a few days later and now they have new landscaping and a level unit!
Fort Worth, TX
September 25, 2024
FEMA has had us service their emergency units for years now. They called when 1 had an issue. We came out, re-ran some drain line and installed a new condensate pump on one of their concealed duct mini-split systems. Thank you for all you do for us and we look forward to servicing you again, should you need us.
Grandview, TX
September 23, 2024
Customer called in stating his home wasn't cooling. Upon diagnostic, Mr. H's. capacitor needed replacing. Once replaced, the unit started working to spec!
Burleson, TX
September 18, 2024
Mrs. A. needed a new filtration system installed in her air handler. We gave her all of her options and once she decided, we were able to install the next day. Now she has easy access to change her filters more often. Thank you for trusting Bock Services for your HVAC needs.
Burleson, TX
September 18, 2024
Mr. W. called because their thermostat stopped communicating with their system. We determined it was a bad thermostat and once replaced, their system began communicating again and now is working great. Thank you for allowing us to work on your HVAC system.
Burleson, TX
September 17, 2024
Mr. C. called when his system stopped performing correctly. Upon inspection, we noticed that their evaporator coil was 100% clogged due to poor filter maintenance. We recommended a pull and clean of his evaporator coil and blower and that he change his filter monthly. We performed the cleaning of the coil and blower and now his system is getting the airflow it needs to perform to spec.
Burleson, TX
September 10, 2024
Mrs. S. called us when her system failed. Unfortunately, her evaporator coil had a leak and her TXV needed replacing. Thankfully, her parts were covered by the manufacturer warranty. Her system is working now and her home is now air conditioned!
Fort Worth, TX
September 9, 2024
Upon inspection of this system, we found that the motor and thermostat were needing replaced in order to fix the system that cooled down their sanctuary. Once we replaced them, they were back up and running again. Thank you for allowing us into your church and working on your HVAC system.
Fort Worth, TX
August 30, 2024
Mr. M. found us on Groupon and called us because his system wasn't cooling. Upon inspection, we determined that he needed quite a few repairs and left the home owner with the recommendations. He will call us once he makes a decision.
Burleson, TX
August 30, 2024
Mr. B. called due to his system not cooling. Upon inspection, we found a leak in his evaporator coil and recommended replacing the coil at minimum. The home owner decided to wait out the Summer and asked us to just put refrigerant in his system, which is not guaranteed to last. He understood the risk and we added the refrigerant.
Burleson, TX
August 29, 2024
Mrs. G. called when one of her 2 systems stopped cooling. While we were out diagnosing, she wanted us to perform a tune-up on her second system. We diagnosed the first unit as needing a new capacitor and her second system checked out great! Thank you for calling us for your HVAC needs and for being such a loyal customer.
Crowley, TX
August 27, 2024
Mr. V. called in suspecting his drain line was clogged causing his unit to not come on. Luckily, he has a safety switch which turned the system off preventing any damage. We cleared his drain line and reset his safety switch and now his system is working great.
Burleson, TX
August 26, 2024
Mr. C. called after having another company install a whole new HVAC system with duct work. After some concerns, he called us to perform an inspection. We recommended some duct work as the other company installed the duct work but didn't seal it correctly, or hang any of the duct.
Fort Worth, TX
August 24, 2024
Mr. and Mrs. W. called in when their system stopped cooling. Upon inspection, we found a leak in their coil. We gave the home owner an option to change out the coil or replace the whole system which would give them a new 10 year warranty on their equipment. The home owner decided to go with the new system. We installed a new 3 ton complete gas system the next day. The home owner used our finance company Goodleap for 12 month no interest no payments. Thank you for trusting us with your HVAC system! We look forward to servicing you in the future.
Southlake, TX
August 23, 2024
Mr. B. called us when his parents home stopped cooling. Upon inspection, due to age and condition, we recommended a new 3 1/2 ton Lennox gas system. Mr. B. accepted one of the options we gave him and we were able to get a complete system installed the next day! Thank you for trusting us with your parents home and HVAC system.
Burleson, TX
August 23, 2024
Mrs. P. is a long time customer and called us when her system went down. We determined that her coil needed replacing and it was under manufacturer warranty so the customer approved. Now her system is cooling!
Alvarado, TX
August 22, 2024
Long time customer, Mr. N. called when his system stopped working. Upon inspection, his compressor needed replacing but luckily was under warranty! We replaced his compressor the next day!
Fort Worth, TX
August 21, 2024
Mrs. S. called when her tenant property stopped cooling. We diagnosed it as a bad TXV and once replaced they were cooling to spec. Thank you for trusting us with your HVAC needs!
Lillian, TX
August 20, 2024
During a service call, we determined that the home owner blower motor and capacitor needed changing. We ordered the parts and the home owner scheduled for a week out. We returned a week later and installed the necessary parts and now their unit is running to spec! Thank you for allowing us to service your HVAC, Mrs. J!
Burleson, TX
August 20, 2024
Mr. K. called because his system kept tripping his breaker. We replaced his capacitor during the service call but noticed his breaker was running weak and needed replacing. We recommended replacing it and the home owner stated he would call if it went out again.
Fort Worth, TX
August 19, 2024
This commercial company has been a long time customer with us. They called when one of their main units had gone down. Upon arrival, we determined that the capacitor needed to be replaced. Once replaced, their system began cooling to spec! Thank you, again for trusting us with your HVAC needs.
Crowley, TX
August 18, 2024
Mrs. J. called on a Sunday when they noticed a water leak coming from their indoor unit. Once we arrived, we noticed that their drain line was clogged and since they did not have a safety float switch on their unit, it continued to leak and caused damage to their ceiling. We flushed the drain line and recommended a safety switch to prevent this from happening again in the future.
Burleson, TX
August 16, 2024
Mr. G. called needing an estimate to replace his old gray vinyl duct work. We quoted him 6 duct runs with new grilles. Thank you so much for allowing us into your home and trusting us with your HVAC duct work!
Burleson, TX
August 16, 2024
Mr. B. called when his system wasn't cooling in the Texas heat. Upon diagnosis, his control board needed replacing. Due to the age and condition of the system, we also quoted him a new system. Once he makes a decisions, we will be there for him.
Fort Worth, TX
August 14, 2024
Mr. L. needed us to come out to re-level his outside unit. Over time, the dirt underneath the unit had settled down causing the unit to tilt. This can cause damage to the unit and the compressor, so we re-leveled the unit for him and it now looks and runs great.
Haltom City, TX
August 14, 2024
Mrs. C. has out best preventative membership agreement. When her system stopped cooling, she called us. Upon inspection, her capacitor was bad and needed replacing. Her system was also under warranty so Goodman took care of the part for her. Thank you for continuing to use us for your HVAC needs, Mrs. C!
Burelson, TX
August 14, 2024
Mrs. Y. called when her tenants informed her that their system wasn't cooling. Upon inspection, we noticed it was about a pound and a half low of 410A refrigerant. We conducted a leak check and couldn't find one. We replaced the low refrigerant and their system began working to spec.
Burleson, TX
August 12, 2024
Mr. B. needed us to come out and take a look at his thermostat for him. It needed to be replaced so we installed a new one and the home owner is happy with it.
Fort Worth, TX
August 7, 2024
Mr. H. called when he was having issues with his AC that was blowing hot air. Once we diagnosed it, we replaced the capacitor and some burn electrical wires and he was back up and running!
Burleson, TX
July 9, 2024
Mrs. T. called us for an estimate on a new condenser. Once we gave her all of her options she decided to go with a new complete 3 1/2 ton heat pump Lennox system. We installed the next morning and now they have a 10 year manufacturer warranty and labor coverage.
Haltom City, TX
July 3, 2024
Mr. N. decided to upgrade his system to a new 3 ton 16.2 Seer Lennox system with new duct work. He now has a 1- year manufacturer warranty, labor coverage and a maintenance agreement! We thank you for trusting us with your HVAC and look forward to servicing you in the future!
Hurst, TX
July 2, 2024
Long time customer Mr. G. called us because he had an outside unit that had some hail damage and the fins needed to be combed out because it was causing some air flow restrictions. Once combed out, everything was working great!
Crowley, TX
June 21, 2024
Mr. H. called us stating their system wasn't cooling. Once diagnosed, we found that their TXV was bad causing low suction. We recommended they replace their TXV, which is still under manufacturer parts warranty. Once they make a decision, they'll give us a call!
Joshua, TX
June 17, 2024
Mr. Y. called in stating his thermostat was blank and not responding. Unfortunately his Nest thermostat had failed. He decided to go with a new ProStat thermostat instead. Now his system is running to spec! Thank you, Mr. Y!
Fort Worth, TX
June 8, 2024
Mr. W. needed us to come out to give him an estimate for a new condenser and coil. He approved the recommendations given to him by his technician Eric and we installed the next morning. We thank you for trusting us to install your new equipment, Mr. W!
Euless, TX
June 7, 2024
Calvary Church have been long term customers with Bock Services. Going as far back as the early 2000s. Their system seemed to be leaking in one of their rooms everytime it came on, so we headed out there to check it out! Once the issue was found by Leo and Levi, repairs were done and the system was working great again! Thank you, again for trusting Bock with your HVAC needs.
Burleson, TX
June 4, 2024
Mrs. G. called in thinking that they had a clogged drain line. Unfortunately their system had multiple issues including a rusted and leaking coil. The G. family decided it was time to upgrade their system. No they have a new system with a warranty and maintenance package. Thank you for trusting us with your HVAC!
Grand Prairie, TX
May 29, 2024
Mr. G. called in stating issues with unit not cooling. Upon arrival, we found his inside coil had been partially frozen and confirmed unit was leaking refrigerant. Since his system was no longer in warranty, he decided to upgrade to a new high efficience Lennox system. Which now gives him 10 years warranty! Thank you for trusting us with your HVAC needs, Mr. G!
Hamilton, TX
May 20, 2024
Mr. D. called us to install new equipment to a property that has been stripped down to the studs and is being rebuilt. He decided to go with a new high efficiency system. Once the home is complete, we will return to start the system up! Thank you for trusting us with your HVAC needs, Mr. D.
Burleson, TX
May 13, 2024
Mr. S. has been a customer for years. When his package unit decided to go down again, he decided to replace it with a more high efficiency one! We are so thankful for your business, Mr. S. See you in the Fall for your maintenance!
Fort Worth, TX
May 9, 2024
Mrs. J. called in with issues regarding air flow. Upon inspection it was determined that she needed a new plenum and we also needed to reseal up some of her duct work. Now her system is working as it should and all the air flow is flowing great.
Burleson, TX
May 8, 2024
Ms. D. called in stating that they had water leaking on their ceiling. Upon inspection, it was determined that their drain line was clogged and overflowing into their drain pan. We recommended repairs for the home owner and once they decide which direction they would like to go in, they stated they would give us a call.
Arlington, TX
May 7, 2024
Mrs. C. called in wanting an estimate on a new system. Once all of her options were given to her, she decided to go with a high efficiancy Lennox system! We are so pleased to have you as a customer Mrs. C., and look forward to servicing your system for many years to come!
Fort Worth, TX
April 6, 2024
Upon inspection of her system, it was determined that due to age and repeated issues that it was time for an upgrade. Mrs. J. decided to go with a new Trane system. Now her new system is warrantied and running great! Thank you, again for allowing us the opportunity to service you!
North Richland Hills, TX
April 3, 2024
Mr. As system checked out great! Thank you for your business and we look forward to seeing you in the future, should you need us!
Burleson, TX
April 3, 2024
Everything was working to manufacturer spec! See you in the Fall, Mr. H!
Burleson, TX
April 1, 2024
Everything looked great during his maintenance! Thank you again and see you in the fall!
Burleson, TX
April 1, 2024
During their service call, their system was running to manufacturer spec!
Grandview, TX
March 27, 2024
Customer called at the start of the cooling season stating their system wasn't working. Upon diagnosing, the blower motor had shown to be failed. We replaced the blower motor and the customer was up and running!
Fort Worth, TX
March 21, 2024
After looking at 7 different units, 4 of them were needing some line-set replacements. Thank you for trusting us with your continued loyalty and for providing the service you do for Americans in need.
Fort Worth, TX
March 15, 2024
Once we diagnosed their system, we noticed that they had a few splices in the wiring on their rooftop leading to their unit. After replacing their wiring, their system started working great! Thank you for choosing us to work on your system!
Crowley, TX
March 13, 2024
After diagnosing why their power had failed, it was determined that the low voltage wiring in their attic had been spliced. We replaced their wiring and power is now restored!
Burleson, TX
March 12, 2024
After giving Mr. C. a proposal with his options to replace his 3 ton straight cool system, he chose Goodman brand. We installed a few days later due to his schedule and Mr. C. is happy with the decision he made. Thank you, Mr. C. for trusting us with your HVAC!
Burleson, TX
March 7, 2024
Upon dignostic, it was determined that her capacitor needed to be replaced. Her system is under manufacturer warranty so the part was of no cost to her. Thank you for being such a long time loyal customer, Mrs. H!
Fort Worth, TX
March 4, 2024
We performed an AC check up and found no issues! Thank you, Mrs. C.
Fort Worth, TX
March 2, 2024
After deciding on the brand of system she wanted, she decided to go with a Trane system. We had her installed in half a day and she is happy with her new system! Thank you for trusting us with your HVAC needs, Mrs. J. See you in the fall for your complimentary maintenance.
Haltom City, TX
February 29, 2024
After quoting Mrs. P. for her new system, she agreed with the pricing and size and was so happy with her installation. Thank you Mrs. P. for trusting Bock Services for your HVAC needs and we will see you in the fall for your complimentary maintenance!
Burleson, TX
February 27, 2024
After discussing their options, the home owner decided to replace their packaged unit out with a new split heat pump system. We returned that next day to install. Even with the downpour of rain, it was a pleasure to service our loyal customers!
Fort Worth, TX
February 17, 2024
After diagnosing their system, it was determined that their air handler repair cost would be almost the same cost as a new air handler. The home owner decided on replacing the system so they could take advantage of the great deal we had and also the manufacturer warranty it now carries. Thank you for trusting Bock Services with your HVAC needs!
Euless, TX
January 30, 2024
The customer called us to add more ducts into the restroom of his home. We installed 2 air vents in the master and secondary bathroom. This allowed the bathrooms to be properly heated and cooled.
Burleson, TX
January 26, 2024
We replaced the whole air handler and now they heating perfectly! Thank you, again for the trust you put in us for your HVAC system.
Euless, TX
January 19, 2024
Once arrived, we realized that their thermostats were needing to be replaced. Now they have state of the art thermostats that they can use to control the temp from anywhere!
Arlington, TX
January 19, 2024
Once our tech arrived, it was determined that their limit switch needed replaced. We replaced it and their system began to work great!
Alvarado, TX
January 18, 2024
Due to the age, wear and tear on their unit it was determined that their system needed to be replaced. Once they had their new furnace installed their home was heating great!
Crowley, TX
January 17, 2024
Customer called us complaining of poor air quality from their 2 story home. Upon diagnosing, it turns out the customers dampers were broken and needed replaced. Once replaced, the air quality was back to 100%.
Alvarado, TX
January 17, 2024
Our technicians arrived to inspect her unit and determined that her system was low on refrigerant and had multiple leaks in her line-set. Once the leak was fixed and her refrigerant was topped up, she was very happy and her system was running great!
Burleson, TX
January 15, 2024
Mr. C. called in with heating issues. Unfortunately during the 11 degree weather, his system failed. With a new thermostat and insullation on his heat pump copper lines, he was good to go! Thank you for trusting us with your HVAC needs, Mr. C!
Fort Worth, TX
January 11, 2024
Mrs. J has been a long term customer with Bock Services. She called in stating that the HVAC systems that heated and cooled her master bedroom and kitchen wasn't working. Upon inspection, it was determined that she needed to change out her thermostat. Thank you for the continued service, Mrs. J!
Burleson, TX
January 11, 2024
Mr. and Mrs. H. called in stating that their system wasn't heating due to thermostat issues. Due to the age and condition of the system, it was best for the customer to replace their HVAC system with a higher efficiancy system to save them money and repairs in the future. We installed a new 15.2 Seer Goodman gas system and we have one happy customer with 10 years manufacturer warranty, 1 year labor coverage and a complimentary 2 year maintenance plan. Thank you, Mr. and Mrs. H! Welcome to the Bock Services family!
Watauga, TX
January 10, 2024
One Main Financial has been a commercial customer with Bock Services for years now! They schedule their seasonal maintences and filter changes with us, and call us when they're needing a repair! Recently, they called in with heating issues and they they needed a specialty heat kit for their packaged unit. Thank you for your continued business!
Forest Hill, TX
January 4, 2024
Mrs. E has been a customer for a few years and called us when her system wasn't heating. Upon inspection, it was determined that her pressure switch was out. We replaced it under her manufacturer warranty and she was heating in no time!
Hurst, TX
December 29, 2023
Being a repeat customer, Mrs. D received a voucher in her email for $20 off of her next service call! She called to schedule her 2 unit heat check-up. We performed her seasonal check up that very next day! Thank you, Mrs. D!
Fort Worth, TX
December 13, 2023
Mr. C. called in stating that his tenant property was having issues with their heater. It was determined that due to age and stress of the unit that it needed to be replaced. We replaced it same day! We tend to multiple properties for Mr. C and appreciate his business! Thank you!
Burleson, TX
December 12, 2023
Mr. S. was having an issue with one of his furnaces. Due to age of the system and repair costs, he decided to replace it with a new one that came with 10 year warranty. Thank you for trusting us with your install, Mr. S!
Burleson, TX
November 24, 2023
Mr. J. called in with concerns of their system not heating. Upon diagnostic, it was determined that a specialty part was needed and unfortunately was back ordered. We put a rush ship on the part and had him up and running that next week. Thank you for trusting us to get you back up again Mr. J!
Weatherford, TX
November 18, 2023
Long term customer called to schedule a 2 unit tune-up. No issues found and customer very happy. Units are very well maintained.
Fort Worth, TX
November 7, 2023
Mr. J. called in stating that his furnace keeps shorting out. It was determined that it was the breaker in the panel of the unit had gone bad. Once replaced, Mr. J. was up and running! Thank you, Mr. J!
Burleson, TX
November 3, 2023
Mrs. H. calls in seasonally for her tune-ups! A long term customer and very much appreciated!
North Richland Hills, TX
November 2, 2023
Long time customer with 2 properties called to schedule his agreement tune-up. No issues found for the customer and will see next season!
Fort Worth, TX
November 2, 2023
Mr. K called in wanting us to perform their heating maintenance for the season. Mr. K is a repeat customer and we appreciate and value them!
Fort Worth, TX
November 2, 2023
This commercial property has had a service contract with us for years. We continue to go out once a month to replace their filters and check up on their HVAC system due to the continued high usage of their system. We thank you for your continued service!
Little Elm, TX
October 30, 2023
Mr. Demarie called in during the weekend for a diagnostic on their unit not heating. Once diagnosed the home owner decided to wait on the repairs but was happy with the service they received.
Burleson, TX
October 27, 2023
Mrs. B. called in stating her system wasn't cooling. We were able to get them up and running same day! Thank you for the continued business, Mrs. B!
Keller, TX
October 23, 2023
The owner of The Victorian House called in saying that they were having issues with their mini-split system. Once diagnosed we were able to get them fixed. After fixing the system the home owner determined that they wanted the units moved to another location on the building. We now have a long term and happy customer!
Arlington, TX
October 23, 2023
Mr. Taylor called in wanting to schedule a maintenance since they found us on Groupon. Maintenance performed and customer was happy!
Hurst, TX
September 1, 2023
Customer called in stating unit was in bad shape and needed replacing. Once an estimate was given, the customer decided to replace their unit and install a UV light system with us the next day! Bonus, the customer also received an Oncor incentive check a few weeks later!
Grand Prairie, TX
August 23, 2023
Customer called in stating they weren't getting enough AC from their heat pump. Their inside unit was the issue and upon diagnosing, it was determined that the unit needed replacing. Replaced the unit same day!
Fort Worth, TX
August 22, 2023
Mr. and Mrs. A. called in needing a maintenance on their mini-split systems. Upon inspection of 1 of their mini-splits, it had failed beyond repair and needed replaced. Mr. and Mrs. A. have been customers with us for a few years now and approved the installation of a new mini-split system. They now have a 10 year warranty on their new system and their home is cooling and heating perfectly! Thank you for your continued loyalty with Bock Services!
Alvarado, TX
August 22, 2023
Mrs. J. called in stating that their thermostat display screen was distorted and half the screen was blank. Upon inspection, their thermostat needed to be replaced. We installed a new pro thermostat and we have another happy customer!
Burleson, TX
August 5, 2023
Home owner called in stating their low pressure sensor was staying open and needed to be diagnosed. Upon inspection, we diagnosed a leak in their evap coil and quoted them a new coil and refrigerant.
Colleyville, TX
July 17, 2023
Customer called in for service and upon diagnosing, it was determined that the older system that the home owner had, had failed beyond repair. Customer agreed to replacement of new outside unit and inside coil. Also included a new damper system for their duct work.
Desoto, TX
May 11, 2023
Customer called in wanting a free estimate on new equipment. Upon estimate, customer wanted us to change out her 2 ton heat pump system with an upgraded 2 ton 16 seer model. We were able to install next day and customer has been with us ever since!
Alvarado, TX
April 13, 2023
It was determined during customers multiple unit tune-up that one of her outdoor units was beyond repair and needed replacing. Installed new outdoor unit the same day! Customer happy and continues to be a long term customer.
Keene, TX
February 9, 2023
Performed winter maintenance on unit and found the high limit switch had tripped. Also found plugged up filter which was causing unit not to come on as well. Reset switch and changed filter and unit now running great!
“I had them come out and inspect my ductless mini split unit. They are knowledgeable when it comes to these types of units unlike many companies. If you have one in need of service or install give them a call. I will be using them from now on for regular service as well as installing my next unit.”
“Great service from the first call, they picked up the phone on a hot hot holiday weekend… thank you for whoever answered the phone.. and a great big shout out to Steve for finding me a unit and hooking me up so speedy fast…”
“Was very pleased with my experience, my AC went out on a Sunday afternoon called Bock and they had a tech out to me same day quickly! The tech was very informative and extremely down to earth. Highly recommend for your hvac needs.”