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Reviews for Bock Air Conditioning

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
263 Reviews
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  • Becca C.
    Fort Worth, TX
    Reviewed on August 1st, 2023

    My AC went out at 3 am I take care of two elderly people. I called at least 15 companies this morning and Bock services was the only one who cared enough to come before business hours . My technician Kyle was amazing fast professional very efficient I will never use anyone else except box services, thank you

    Replied by Brittany Kerr on February 21st, 2024 10:02:39am We are so pleased that we were able to help you guys out! Customer service is our top priority and we try our best to get to everyone we can during these extreme temperatures. If there's anything else we can do for you in the future, please give us a call for the same quick and efficient service!
  • Kevin S.
    Arlington, TX
    Reviewed on June 21st, 2023

    Called to get A/C charged up. They offered a good price for complete HVAC replacement and were able to work the job the very next day. The techs worked all day and late into the night to get the work accomplished. Nice and cool for our first 100 degree day. Very satisfied. Highly rated unit from local company. You will not be disappointed.

    Replied by Brittany Kerr on February 21st, 2024 10:02:20am Mr. Stump, thank you so much for the amazing review! We sincerely appreciate them, and your business. We are pleased that you are satisfied and look forward to working with you in the future. Enjoy that cool air!
  • Mary B.
    Comanche, TX
    Reviewed on June 17th, 2023

    Cody was very professional and courteous while explaining what he was going to do. Can’t Thank him enough for getting a unit in and up and running. We have cold air!! Thank you Jesus !!!

  • Michael L.
    Burleson, TX
    Reviewed on June 5th, 2023

    I have been using Bock Services for over 15 years. They have always been extremely dependable with installation, service and providing quotes. Their technicians and service personnel are well trained and courtious . When job is finished everything is cleaned up and project is in great working order.
    Nikki the office manager keeps you informed on all aspects of the job and scheduling. This is also a family owned and operated business. The location is central to all areas of Burleson, Rendon. Fort Worth, making it really nice when you need them.
    Could not be more happy using them.

    Replied by Brittany Kerr on February 21st, 2024 10:02:35am Mr. L, thank you so much for taking the time to review us on Google! We sincerely appreciate your loyalty to our company and for always being such a pleasure to work with. We look forward to seeing you next time, should you need us!
  • John J.
    Burleson, TX
    Reviewed on May 19th, 2023

    Steve did a great job. This is the third unit he has installed for me. He has repaired this 5 ton a few times. He also installed both Arlington house units and reworked the ductwork.

    Replied by Brittany Kerr on February 21st, 2024 10:02:12am Mr. J, thank you so much for letting us know about your experience with us! We value your business and are so pleased that you're happy with the service we provided you. We look forward to working with you again in the future. See your for your Fall checkup!
  • Sue H.
    Fort Worth, TX
    Reviewed on May 19th, 2023

    Service technician Kyle arrived a mere 3 hours after our call. He was professional, polite and timely. He answered questions and had us back up and running in no time. We are grateful for the quick, friendly and reasonably priced service!

    Replied by Brittany Kerr on February 21st, 2024 10:02:53am Mrs. H, we are so happy that we were able to get you up and running so quickly and that you had a great experience with your technician Kyle! Any feedback, is very much appreciated. Thank you for taking the time to let us know! We look forward to seeing you in the future, should you need us.
  • Terry M.
    Reviewed on April 18th, 2023

    Very impressed with how professional, on time and courteous they were. Would definitely recommend them to anyone for all your a.c. needs. Thanks to Bock Services.

  • Mitzi H.
    Mineral Wells, TX
    Reviewed on March 28th, 2023


    After a recommendation from a friend, we called Bock Services. They were prompt in responding to our call. They assessed our situation made recommendations, offered a reasonable price and the deal was made. Kyle and his assistant were prompt in meeting the appointment for installation. They were efficient and courteous answering many questions. We are very satisfied with the installation. We look forward to many years in our association with Bock Services. They come Highly Recommended! Give them a shout for your Heating and AC needs.

    Replied by Brittany Kerr on February 21st, 2024 10:02:24am Mrs. Hall, thank you so much for such an amazing review! Your business and kind words are highly valued! We look forward to seeing you in the Fall for your maintenance!
  • Debra C.
    Reviewed on February 1st, 2023

  • Corey B.
    Arlington, TX
    Reviewed on December 7th, 2022

  • Kyle T.
    Reviewed on December 3rd, 2022

  • Cristy R.
    Reviewed on December 2nd, 2022

    Great company to work with. Got a complete system. Great work with competitive prices. Installers where friendly and considerate of our home.

  • Ed C.
    Weatherford, TX
    Reviewed on November 13th, 2022

    My aging AC unit went out suddenly. By the time I was told and shown that there was no coming back from the dead for the unit, it was 87 degrees in this house!

    My son in law recommended Bock Services and I am so thankful that he did! Steve Bock contacted me very promptly and by 9:00 the next morning his guys were here tearing out the old system. Within four and a half hours the new system was installed!!

    His crew was extremely proficient, professional and courteous to a degree that I hardly ever see anymore and furthermore, their price for the job was the most reasonable and fair of the three estimates I got. I didn’t even have to sweep up after them, they left everything spotless!

    All in all, I can not recommend Bock’s more highly! They are a top notch reputable company that I would not hesitate to use again should the need arise and I would most definitely recommend them to anyone looking into AC and heating needs!

  • Abraham G.
    Fort Worth, TX
    Reviewed on November 12th, 2022

    Excellent service. The tech was awesome and fixed my unit in a timely manner.

  • Zachary D.
    Fort Worth, TX
    Reviewed on October 18th, 2022

    Quick and professional service. I called them around 4:30p and they arrived, fixed the problem, and left before 5:30p (on the same day).

  • Courteney R.
    Reviewed on September 5th, 2022

    From the office staff, to the technicians that came to help me, I was treated with such kindness. AC issues and Texas heat are no joke, and DIY‘s aren’t really helpful. The office staff was great communicating with me so I was able to get my dogs put up before the technicians arrived. The technicians were super knowledgeable and not only did they fix the problem, they also pointed out a few things that I could do as a homeowner to prevent future issues. The technician even took a couple of extra minutes to look up my units warranty, since the previous homeowner had just only installed it back in 2017. Thank you Bock Services!

  • Glenn T.
    Reviewed on September 3rd, 2022

    I’ve been depending on Bach to handle all of my HVAC needs for many years. Additionally, I have referred them to many friends and family, who are all satisfied and very happy about it.

  • Michael G.
    Reviewed on August 18th, 2022

    I had them come out and inspect my ductless mini split unit. They are knowledgeable when it comes to these types of units unlike many companies. If you have one in need of service or install give them a call. I will be using them from now on for regular service as well as installing my next unit.

  • E L.
    Reviewed on August 15th, 2022

    Steve Moon (tech)was here bright and early and diagnosed and made repairs to my family air conditioning unit. It’s cooling my house so nice to have this kind of great service and an awesome technician Mr. Steve Moon again.
    Thank you,
    Eddie Leija

  • Chandra H.
    Reviewed on August 14th, 2022

    I was told it would be a big deal and when they came to look at it, it wasn’t. Bock came in and done an Amazing job. Thank you for the professionalism and job well done

  • Luan P.
    Reviewed on August 9th, 2022

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value These are my go to guys from now on! Super fast and reliable! Thank you so much you guys are awesome!

  • Ms. S.
    Reviewed on August 9th, 2022

    💯 percent Responsive and Reliable. I called several companies due to my AC unit reading from 78° to 85° overnight. Having my twins a dog inside was no bueno as temperatures continued to climb in the triple digits. They not only at able to come out the same day, within an hour, but they also were very friendly, helpful and resolved my concern. THANK YOU so much BOCK AC/Heating for taking care of my family and home. 🙌🏼

  • Carla
    Crowley, TX
    Reviewed on July 30th, 2022

  • Karen H.
    Reviewed on July 20th, 2022

    Great service and technicians. Used them for 6 years.

  • Leslee T.
    Reviewed on July 19th, 2022

    Positive
    Responsiveness, Punctuality, Quality, Professionalism, Value
    Services
    HVAC duct & vent repair

Review Central
4.97 out of 5 ( 263 Reviews )

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