How Can We Help?
Contact Us
Talk To An Expert
817-382-3435

Reviews for Bock Air Conditioning

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.97
263 Reviews
5
0%
4
0%
3
0%
2
0%
1
0%
Clear Filter
  • Jerrod R.
    Waxachie, TX
    Reviewed on October 10th, 2024

    Levi and Stephen did great work. Very timely service.

    Replied by Brittany Kerr on October 16th, 2024 08:10:57am Thank you so much for letting us know! We sincerely appreciate your business and for taking the time to leave this review.
  • Katherine C.
    Mansfield, TX
    Reviewed on October 8th, 2024

    Knowledgeable and honest, Steve was able to share what he knew about the units and options available so we were able to make the most informed decision within our budget. We went with a new condenser and furnace and he and his team were able to do the install quickly! We love having a cool upstairs again

    Replied by Brittany Kerr on October 16th, 2024 08:10:31am We understand how it can be difficult to live without air conditioning here in Texas! We are so pleased that we were able to get you taken care of. Thank you for trusting Steve and Bock Services for your HVAC needs and thank you for taking the time to let everyone know!
  • Gary S.
    Arlington, TX
    Reviewed on September 24th, 2024

    Great service. STEPHEN got the problem diagnosed and fixed. 5 star company. Bock is the company if you need a/c repair.

    Replied by Brittany Kerr on October 16th, 2024 08:10:49am Thank you so much for letting us know about your experience, Mr. Spikes! We appreciate your business!
  • Cathy Van V.
    Alvarado, TX
    Reviewed on August 21st, 2024

    I had such a great experience with my first service using BOCK - very fast response time, personal contact for scheduling and Leo my technician was simply a delight, so knowledgeable and helpful explaining my AC's situation so I can maintain my AC better going forward. I will use them over and over again! 10 Stars! Great Service!!!

    Replied by Brittany Kerr on September 6th, 2024 08:09:36am Thank you so much, Mrs. Van Voorhis! We appreciate you taking the time to let us know about your amazing experience! Thank you so much for allowing us to service your HVAC unit. We look forward to seeing you in the future should you need us.
  • ElPanchoVilla
    Arlington, TX
    Reviewed on July 30th, 2024

    Eric Emory was amazing. He was very prompt and professional. He provided us with great service and very informative information. I will definitely refer this company to anyone needing these services provided. They have awesome customer service and pricing. Thank y’all so much!!!

    Replied by Ehsan on February 25th, 2026 12:02:31am Thank you so much for the kind words, sir! We look forward to servicing you in the future, should you need us!
  • Anthony B.
    Azle, TX
    Reviewed on July 22nd, 2024

    These guys are the best! We had an issue, and they went out of their way to resolve it. My elderly parents needed a new unit, and it being an older house caused some problems, but Bock service's were so helpful that things went extremely smoothly. Thank you guys!

  • Ian C.
    Reviewed on July 17th, 2024

    We just moved into a rental home and the A/c wasn't working. The landlord ended up talking with Bock services and after hours on a Friday a Leo one of their technicians showed up to diagnose the problem. They were able to get the parts needed for the repair within 48 hours and just repaired the system on a Sunday morning. Leo and Levi showed up around 6:30am on a Sunday and was done before 10am. We now have a great working system and both guys were very friendly. The complete interaction from the dispatcher to talking with the technicians was a very good from beginning to end. Thank you so much for taking care of this issue so quickly and helping us keep our house cool!

  • Colette L.
    Euless, TX
    Reviewed on July 16th, 2024

    July 2024 a hot day my air conditioning stopped working yesterday at night time, I called early 8 am and at 10 am they were here: Repair was done , got a lot of info and options . Thank you to Eric for his knowledge. They have a service plan to check the machine before the summer and the winter, it is worth it !!! Thank you again for the excellent service !

    Replied by Ehsan on February 24th, 2026 09:02:12pm Thank you so much for not just giving us the oportunity to take care of your HVAC needs, but also for taking the time to let us know here about your experience. We'll make sure to let Eric know about your review!
  • Keith M.
    Burleson, TX
    Reviewed on July 15th, 2024

    My AC outside Condenser went out last night and the next day Bock Replaced it. Was also the BEST Price!! THANK YOU!!

    Replied by Ehsan on February 24th, 2026 09:02:52pm Thank you so much for taking the time to let us know about your experience! We're glad we were able to get your taken care of at the best price. Let us know if there's anything else we can do for you!
  • David E.
    Burleson, TX
    Reviewed on June 26th, 2024

    Eric was fantastic. Polite, courteous, thorough and knew what he was doing. Best AC service experience I’ve had. Highly recommended.

  • Christine R.
    Fort Worth, TX
    Reviewed on June 21st, 2024

    This buisness was a referral from a trusted friend, Cody Bratcher was my contact and service technician! He called me back immediately and gave me a very fair quote! The work was finished in a timely manner! I’m very satisfied and would refer them to anyone that asked!

    Replied by Brittany Kerr on June 22nd, 2024 10:06:45am Thank you so much, Ms. Ray! It was our pleasure to provide you with the service you deserve! We appreciate the kind words and your faith in us!
  • Sandra K.
    Reviewed on June 13th, 2024

    Leo Solis was awesome, as always! Thanks Bock Services!

  • Janett M A.
    Fort Worth, TX
    Reviewed on June 12th, 2024
    • Please rate the quality of work you received?
    • How was the behavior of the service provider?
    • How likely are you going to refer Bock Air Conditioning to family, friends, or colleagues?

    Comment: Oh my goodness! Words cannot express our gratitude to Mr. Eric, Daniel, and the Bock Team for picking up the phone on a hot humid afternoon to come to our rescue to service our air conditioner unit. Mr. Eric is knowledgeable, professional, considerate, prompt, friendly, and genuine. He worked into the evening hours to make sure that we were comfortable until he returned the next day. Mr. Daniel was on support and delivered a new unit the next afternoon and was kind, professional, and genuine. Haraldo the contractor was amazing as well. What a Team and a Blessing to us!

    Replied by Brittany Kerr on June 20th, 2024 03:06:04pm Mrs. Allen, thank you so much for taking the time to let us know about your hard working crew! We are so blessed to have customers such as yourself. Thank you!
  • Ariel M.
    Benbrook, TX
    Reviewed on June 11th, 2024

    Incredibly hard-working, knowledgeable and honest people. I feel very lucky to have found them. Everyone from the scheduler to the technicians take their jobs seriously which seems to be increasingly rare these days. I don’t write reviews often, but wanted to say thank you and to keep up the good work. When we decide to replace our unit, we’ll be going with you guys.

    Replied by Brittany Kerr on June 22nd, 2024 10:06:48am Ariel, thank you so much for taking the time to leave us this amazing review! We value you and are so pleased to hear that everyone treated you the way we expect them to treat everyone! When you're ready for your new system, we'll be here for you!
  • Keith C.
    Arlington, TX
    Reviewed on June 11th, 2024

    BOCK Services have provided superior and efficient service for my home HVAC system. The Office Dispatchers are kind, genuinely willing to help, and rapidly answer and return phone calls. I am pleased with the HVAC system they installed in 2021, replacing the old unit . BOCK Services has been very responsive in servicing and performing any minimal repairs. In January 2024, Levi Chase and Leo were both very courteous and knowledgeable. They worked efficiently and cautiously inside my home. The same high evaluation for Eric Emory, who serviced my AC Unit today, June 11. EXCELLENT SERVICE!

    Replied by Brittany Kerr on June 22nd, 2024 10:06:39am Mr. Critcher, it was our pleasure to assist you with your new HVAC system. Customer service is and will always be our top priority. We thank you for your business and the amazing review. See you in the fall for your maintenance!
  • Jeff E.
    Weatherford, TX
    Reviewed on May 31st, 2024

    We have used Bock A/C for years. They installed multiple units for me. I have had technicians on site within a hour of me calling. They respond quickly and do not try and sell things that are not needed. Eric came out yesterday and was very professional and eager to work. I advised him that we had a lighting strike close to the house. He found the problem that cause the ac to malfunction and went ahead and check the entire system to ensure that the lighting did not do further damage. His attitude and demeanor was that of someone you want to work for you. Explained everything at my level and a very hard worker. Thanks again Eric, Bock, and Sonya (the lady who answered the phone) nice people to work with.

    Replied by Brittany Kerr on June 22nd, 2024 10:06:47am Mr. Edwards, thank you so much for allowing us to service your AC system for so many years. We value and appreciate you.
  • Matt D.
    Venus, TX
    Reviewed on May 25th, 2024

    Great service! Eric was very knowledgeable and quick! Will recommend using this company. Recommend promote ahead of peers!!

    Replied by Brittany Kerr on June 22nd, 2024 10:06:40am Thank you, Mr. Davey! We sincerely appreciate you taking the time to let us know about your experience. And thank you for the recommendations!
  • William H.
    Mansfield, TX
    Reviewed on May 20th, 2024

    Eric was an excellent technician. Extremely helpful and knowledgeable.

    Replied by Brittany Kerr on June 22nd, 2024 10:06:02am Thank you so much for the 5 star review, Mr. Hill!
  • C. T.
    Mansfield, TX
    Reviewed on May 18th, 2024

    We've been using Bock AC for several years. They are a good company with professional staff and reasonable pricing. They are also very responsive. Eric recently came and got our AC back to where it needed to be. He is very nice and really knows his stuff. Nikki in the office is very pleasant and helpful when I call to make an appointment. Their staff treats customers as they should be treated. It can be hard to find companies like this, so we really appreciate them!

    Replied by Ehsan on February 24th, 2026 09:02:14pm Thank you for the 5 star review! We value all of our customers and are so pleased you experience the service that we expect from all of our employees. See you next time, should you need us!
  • Cheryl P.
    Burleson, TX
    Reviewed on May 16th, 2024

    Very impressed with the service and the tech they sent out. Eric was very professional and honest, and he narrowed down my problem easily. Opened everything up in the attic and went to another service call while my A/C was defrosting. Came back a couple hours later and sure enough, everything was fine after he left. I would definitely recommend this company, as well as requesting Eric if I need HVAC service in the future.

  • Lamont P.
    Grand Prairie, TX
    Reviewed on May 14th, 2024

    Eric was great went through all over the AC question that I had

    Replied by Brittany Kerr on May 15th, 2024 02:05:34pm Thank you for updating your review from 4 years ago! We're so glad you're still such a loyal customer. See you next time! Thank you for the 4 stars, Mr. Patterson! If there's anything we can do for you in the future, please give us a call.
  • Jill M.
    Alvarado, TX
    Reviewed on May 9th, 2024

    Eric was awesome! He was very professional, knowledgeable, specific and thorough.

  • Tariq S.
    Bedford, TX
    Reviewed on May 9th, 2024

    Easy to schedule the visit. Eric was punctual, courteous, professional and passionate about the work. The issue is resolved and we can finally enjoy the blessings of the conditioned air.

  • Lisa H.
    Fort Worth, TX
    Reviewed on May 3rd, 2024

    Eric was super informative and very professional

    Replied by Brittany Kerr on May 15th, 2024 01:05:35pm We wouldn't expect anything less from Eric! Thank you for letting us know about your experience. Hope to see you in the future, should you need us.
Review Central
4.97 out of 5 ( 263 Reviews )

Call or Complete Our Contact Form Now!

24/7 Emergency Service Available

Call Now Get Help Online!
Arrow