Job completed for Maintenance Group
Completion date: February 9, 2026
Location: Cedar Hill, TX
Solutions provided:
The customer called because the middle unit at the building was not operating. We found the display board was stuck on a "New Device Added" message and would not allow us to scroll through the menu. After troubleshooting with the manufacturer's technical support, it was confirmed that the display board had failed and needs to be replaced.
What Bock Air Conditioning Customers are Saying
I had them come out and inspect my ductless mini split unit. They are knowledgeable when it comes to these types of units unlike many companies. If you have one in need of service or install give them a call. I will be using them from now on for regular service as well as installing my next unit.
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Great service from the first call, they picked up the phone on a hot hot holiday weekend… thank you for whoever answered the phone.. and a great big shout out to Steve for finding me a unit and hooking me up so speedy fast.
Read MoreWas very pleased with my experience, my AC went out on a Sunday afternoon called Bock and they had a tech out to me same day quickly! The tech was very informative and extremely down to earth. Highly recommend for your hvac needs.
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