Job completed for Sandra K.
Completion date: July 20, 2026
Location: Arlington, TX
Solutions provided:
The customer called because their system was not cooling. We found the outdoor control board had proper voltage but failed to power on, preventing communication with the indoor unit and thermostat. We restored the system to normal operation and grounded the compressor windings. We recommended replacing the control board if the issue occurs again.
What Bock Air Conditioning Customers are Saying
I had them come out and inspect my ductless mini split unit. They are knowledgeable when it comes to these types of units unlike many companies. If you have one in need of service or install give them a call. I will be using them from now on for regular service as well as installing my next unit.
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Great service from the first call, they picked up the phone on a hot hot holiday weekend… thank you for whoever answered the phone.. and a great big shout out to Steve for finding me a unit and hooking me up so speedy fast.
Read MoreWas very pleased with my experience, my AC went out on a Sunday afternoon called Bock and they had a tech out to me same day quickly! The tech was very informative and extremely down to earth. Highly recommend for your hvac needs.
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